Introduction

The Terms of Use written on this webpage shall define the terms and conditions governing use of the service offered by GoThrills.

These terms and conditions shall only cover Platform use, and Activities’ booking on the platform by users, and does not apply to the performance of said activities & services offered by our providers.

GoThrills reserves the right to modify the terms of use a any time, without prior notice, thereofre the terms of use are susceptible of being updated and modified at any time, and must be consulted periodically.

Please Note:
By using this Website, you agree to the terms and conditions. Users hereby acknowledge and accept that browsing the site as well as using the features and services offered by or on the site, and in particular reserving an Activity through the Service, shall imply express, prior acceptance of the GTU.

Terms of use as of January 18 2022

Article 1: Definitions

“Activity” shall be understood as the sporting activity or service for booking offered by a provider on the site and, as the case may be, booked by a customer through the service.

“Customer” shall be understood as someone who visits and uses the site

“Participant” shall be understood as physical persons who take part in activities booked and reserved through the site.

“Provider” shall be understood as the businesses whom offer the activities to users/customers.

“Platform” shall be understood as the site ‘GoThrills.com’.

“Service” shall be understood as the technical service linking users/customers with providers, where the users finds and books activities listed on the site.

“Site” shall be understood as the website that provides the technical interface to the user.

“User” shall be understood as any physical person browsing the site.

Article 2: Service offering

GoThrills offers, through the platform, a technical service linking users who browse, customers who book, and providers who provide, adrenaline activities. This technical service includes handling bookings, payments, and refunds/cancellations.

Providers of the activities shall be solely responsible, with regard to customers, for the performance of the service, as supplied in the provider contract, as GoThrills shall assume no responsability in this regard.

Article 3: Service Access and Identification

Users shall be personally responsible for implementing the computer and telecommunications resources providing for accessing the Site and the knowledge required for using the Internet and accessing and using the Site. Users shall remain responsible for their connection and equipment fees related to Internet access as well as using the Site and the Service.

Users wishing to reserve an Activity must create a User account or log in to their account if it has already been created. Account access is accomplished using a user login and password.

Users shall provide accurate information when registering on the Site.

Users shall also update such information in case of changes.

Users shall be solely responsible for maintaining the confidentiality of their user login and password.

In particular, Users shall be responsible for implementing the precautionary and safety measures required for protecting their password.

Users must immediately take all due steps should their password be revealed and/or in cases of fraudulent use thereof. In particular, Users must immediately change their password.

Users shall be solely responsible for the use of their user login and password. All access to a User account using the abovementioned user login and password shall be deemed, irrefutably, to have been performed by the User, as well as any modification or operation conducted on the User account following entry of said user name and password.

Article 4: Booking reservations

Booking Process

Activity booking reservation by a Customer with a Provider on the Platform shall be accomplished in accordance with the following:

• a Customer shall submit an Activity booking request with a Provider online. In this regard, said Customer shall provide certain information to the Provider including, where appropriate, information regarding the physical condition, level, certification or license for each of the Participants;
• the Customer shall provide credit card or banking details in order to set up a payment pre-authorization using a secure payment system;
  the Provider shall be automatically informed of the booking request (by e-mail, text message, or telephone), and shall have a maximum timeframe of 24 hours to accept or decline the booking request;
  Once a customer places an order (books the activity), the Contract between the Customer and Provider is formed & agreed, and the amount corresponding to the Activity is debited in accordance with the payment preauthorization.

Also note, that the Customer shall have the option to cancel the booking request if the provider has not confirmed the activity booking.

Article 5: After purchase/Confimation

Booking Summary

When the Contract is formed, the Customer shall receive a booking summary for the reserved Activity. Such booking summary shall include the primary characteristics for the reserved Activity (number of people, place, date, time, meeting place, Provider name, Activity name, etc.).

The Customer hereby acknowledges having been informed and accepts that a reserved Activity may require modification and/or adaptation by the Provider due to weather conditions or other events beyond its control. The reserved Activity may even be cancelled under the terms specified in the “Cancellation” article herein.

On receipt of the required payment and final availability check, you will receive confirmation of your booking and a receipt for your payment, which will have full provider venue contact details and any other relevant information. Please use the postcode provided to generate your directions for your sat-nav or mobile app navigation system. If you fail to do this, subsequently cannot find the venue, unfortunately we cannot do anything about that and you must accept full responsibility. 

Article 6: Health & Safety

Whilst all our activities are as safe as they can be given their inherent physical dangers, it MUST be understood that all safety instructions, directions, warnings and all other instructions must be followed at all times during your time at the venue. You must listen carefully to all safety instructions and ensure you are wearing any safety equipment or clothing properly. If in any doubt you must seek further guidance and help from the activity provider immediately. You must not attempt to go beyond your capabilities or engage in risky or daring behaviour other than what is involved in the activity itself. It is a given that you undertake the activity with the full understanding of the risks involved and accept responsibility for your own safety together with that of any minors for whom you have responsibility. You will be asked to sign a disclaimer before taking part in many activities to say you are mentally and medically fit and well. If you refuse to sign a disclaimer at the venue you will not be able to take part and such an action will be treated as a cancellation.

Article 7: Arrival Times

You must be ready to take part in your booked activity 30 minutes prior to a designated ‘start-time’ to enable a full safety briefing to take place, unless advised otherwise on your booking confirmation. The time stated on your confirmation is the start time not arrival time. Some venues ask for an even earlier arrival – so please check on your confirmation. The booking will normally be treated as a cancellation in the event of late arrival with the loss of all monies and the activity provider will turn you away, particularly if they have a busy schedule to meet. This is their right to do so. Your acceptance of this proviso forms part of any booking. Please take arrival times seriously allowing for any possible delays on route to the venue.

Restrictions
You are specifically restricted from all of the following:
publishing any Website material in any other media; selling, sublicensing and/or otherwise commercializing any Website material; publicly performing and/or showing any Website material; using this Website in any way that is or may be damaging to this Website; using this Website in any way that impacts user access to this Website; using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity; engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website; using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from being access by you and GoThrills may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.

Cancellation Policy
Full refund up to 24 hours before the beginning of the activity.
No refund less than 24 hours before the beginning of the activity or no show.
View our Cancellation policy here.

Limitation of liability
In no event shall GoThrills, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. GoThrills, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

Indemnification
You hereby indemnify to the fullest extent GoThrills from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

Severability
If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

Variation of Terms
GoThrills is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.

Entire Agreement
These Terms constitute the entire agreement between GoThrills and you in relation to your use of this Website, and supersede all prior agreements and understandings.

Governing Law & Jurisdiction
These Terms will be governed by and interpreted in accordance with the laws of the State of GB, and you submit to the non-exclusive jurisdiction of the state and federal courts located in GB for the resolution of any disputes.